Refund Authorisation Form Refund Authorisation Form Please submit your reason for a refund. Ensure you have read the terms and conditions of membership first. Name(Required) First Last Email(Required) Enter Email Confirm Email Date of Request(Required)Today’s Date MM slash DD slash YYYY PhoneCancellation Policy (Brief) Refunds are subject to review based on our policies. Personal Training Services: Refunds may be granted at the discretion of management after review of the request. Cancellations made within 48 hours of a session are subject to a 50% refund if granted. Cancellations within 24 hours of a session receive no refund. Sessions may be rescheduled to the discretion of the trainer in question. Membership Cancellations: We require 30 days’ notice for cancellations, as per our terms and conditions. Refunds, if approved, will be processed within 28 days of authorisation.Reason For Refund(Required)Please select the reason for your refund request:Service not delivered as agreedI missed a sessionMy Trainer Missed a SessionMedical reasons (requires documentation)Double payment or billing errorDissatisfaction with service (please specify in "Additional Details")Membership cancellation as per 30 days terms (Please leave a reason why in Additional Details)Additional DetailsDate of missed session(Required)Please add the date of the session your requesting a refund for. If you have more than one session missed, please use the additional date picker below. MM slash DD slash YYYY Date of missed sessionAdditional Date. If you have more than one session missed, please use the additional date picker below. MM slash DD slash YYYY Date of missed sessionAdditional Date. If you have more than one session missed, please use the additional date picker below. MM slash DD slash YYYY Date of missed sessionAdditional Date. If you have more than one session missed, please use the additional date picker below. MM slash DD slash YYYY Details of the RefundDate of service commencement(Required)When did you start your membership with us? Amount Requested:(Required) Additional DetailsComments(Required)Please let us know what's on your mind. Have a question for us? Ask away.By hitting submit below, I confirm that I have read and understood the terms and conditions, and the refund policy. I acknowledge that this request is subject to review, and approval is not guaranteed. If approved, I understand the refund will be processed within 28 days.CAPTCHA Δ